Step1: Open your WS-FTP Software, Then set the transfer mode.
Please disable the "Passive Transfer".
Step2: Fill in all your account information.
Profile Name: Your_Company_Name
Host Name: ftp.yourdomain.com
Host type: auto-detect
User ID: your login name
Password: your login passwd
Step3: Click this button to go to toppest directory.
Step4: You can see these directories. Dobule click the direcotry
called "web".
Step5: Get into the directory called "web".
Step6:Use these two button to upload and download your files into
your acount.